Leading at the Right Level - Lead Star
written by Josh Fisher

Many leaders rise through the ranks by excelling tactically. They solve problems quickly, stay close to the action, and consistently deliver results. But then something shifts. The promotion comes. The scope widens. Suddenly, what made them successful isn’t enough. 

Now, their job isn’t to do the work or even oversee it directly. It’s to design the systems, structures, and culture that empower others to execute at scale.

This shift in focus often becomes a stumbling block because, as responsibilities grow, leadership must evolve to match. That means leaders must adopt new ways of thinking, planning, and communicating.

A Proven Framework: Tactical, Operational, Strategic  

In the military, leadership is trained across three levels: Tactical, Operational, and Strategic. It’s a model that also applies well to business leadership. 

  • Tactical is about today: tasks, direct reports, immediate decisions. 
  • Operational is about coordination: aligning teams, managing processes, and executing the plan. 
  • Strategic is about the long game: setting vision, shaping culture, and building systems that perform without your immediate involvement. 

As leaders move up, their influence depends less on personal execution and more on their ability to lead at the right level. The most common trap? Staying tactical—solving instead of scaling, directing instead of designing, and leading through presence rather than systems.

Strategic-Level Moves That Matter

The shift to strategic leadership is both subtle and significant. Here are four key moves that elevate your leadership to the organizational level: 

  1. Build Self-Correcting Systems: Design for autonomy. Create processes with built-in feedback loops. Use clear metrics, defined roles, and ownership to make problems visible—and solvable—without escalation. 
  2. Institutionalize Culture: Define the behaviors that reflect your values. Then hire, reward, and develop around them.
  3. Communicate Like an Architect: Set direction. Reinforce it constantly. Repeat what matters until it sticks.
  4. Know Your Time Horizon: Tactical = today. Operational = this quarter. Strategic = the next few years. Stay in your lane—and lead in it. 

Tactical leadership delivers results. Operational leadership drives alignment. But strategic leadership builds what endures. If you want to lead an organization, not just a team, you have to think bigger, build smarter, and lead from the system, not just inside it.

Founded in 2004, Lead Star is the company behind New York Times best-sellers SPARKLeading from the Front, and Bet on You. Our mission is to support our clients in achieving better results through their people. By developing better leaders at every level, we help organizations unlock the essential capabilities needed to elevate their performance.