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Your Team at its Best

Lead Star, January 21, 2013

As a supervisor or team leader, do you have people who don’t seem to do their best, or are not engaged at work?  Do you blame them?  Maybe, it’s not them.  Maybe, it’s you… or your organization.

Most people don’t show up at work to do the minimum; just get by; or, be difficult.  Instinctually, we blame others for their lack of motivation or engagement.  But as a leader, turn your attention inward and examine yourself and your organization before blaming others through the lens of the following leadership principles:

Accountability: You may think that you are incentivizing top performance and continuous improvement, but what do you do when the inevitable mistake occurs, or an expectation is missed?  Are missed performance expectations opportunities to coach, mentor, and train team members?

Credibility: Your team members will be watching everything that you say, and everything that you do to determine your credibility.  Don’t make a commitment that you do not intend to keep.  By the same token, keep every commitment you make.

Performance:  As a leader, you’ve got to get the job done.  Yet, often overlooked are the ancillary duties that accompany our primary responsibility: completing evaluations, or filing reports.  These mundane tasks are an important way to demonstrate competence, build credibility, and take care of our people.

Service-based leadership: For you to be successful, the team must be successful.  You should be doing all that you can to make the individuals on your team successful.

Put these leadership practices to work, and your people might surprise you.

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