Episode 22: Christine Porath
Why Overcoming Incivility in the Workplace Leads to Success
Many of us have dealt with a challenging boss or colleague at some point in our career. It might have been the team member with the snarky remarks and rude behavior, or the boss that yells if there’s a small typo in the draft of the client proposal.
Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply and hijack focus. Even if people want to perform well, they can’t. Ultimately, incivility cuts the bottom line.
Join us as Angie Morgan, Lead Star Partner, speaks with the leading authority on workplace incivility, Christine Porath. Author of Mastering Civility: A Manifesto for the Workplace, Christine shares with us why it pays to be civil, and reveals just how to enhance effectiveness in the workplace and beyond by mastering civility. Closely tied to the Service Based Leadership concept in SPARK, this is a podcast you don’t want to miss!